Join the ACTS training 2014

We are pleased that you would like to discover more about our charming and exciting travel destination by becoming an "Austrian Certified Travel Specialist".

We invite you to learn more about Austria with the help of our training programme, but also invite you to use these training as the starting point for a successful long-term partnership. Learn about Austria in a fun and interactive way, receive valuable marketing tips and earn the designation of "Austrian Certified Travel Specialist".

We would like to thank all Austrian Certified Travel Specialists for their ongoing support and hard work!

Every year a selection of our ACTS graduates are invited on the annual ACTS FAM trip to Austria. We are now proud to announce our FAM trip 2014 participants and the regions we have selected for them as well as our partnership with Turkish Airlines. We will kick-off in GASTEIN VALLEY which will impress us with breathtaking landscapes (autumn transforms nature into a bright explosion of color). Next stop will be SALZBURG the capital of the Music.

ACTS-Arabia famtrip 2014

The ACTS Fam trip will take place from 14th – 19th November 2014. Our participants will be accommodated in luxury 5 star properties, enjoy exclusive tours, outdoor fun, networking opportunities and make many happy moments to cheer them long after they have travelled back home.

We are delighted to welcome

Company Given name Last name
Al Jumaiah Travel & Tourism (JTT) Eslam Salem
Al Naboodah Travel LLC Aasma Shaikh
Dnata Syed Naveed Ahmed
Elite Holidays Ashraf Lebba
Emirates Holidays Minu Nair
Jumbo Tours & Travel Wilfred D'Cunha
Kanoo Travel Virosh Perera
Mannai Travel Benedict De Castro
Omeir Travel Agency L.L.C. Noor Ansari
Orient Travel Neena Paul K
Regency Travel and Tours Agency Mansoor Ali
Shaheen Alsahra Travel Mohammad Saloob Parangodath
Sunrise Travel & Tourism Mohamed Imtiaz Usman

Once again, the Austrian National Tourist Office would like to thank all our Austrian Certified Travel Specialists for their ongoing efforts and fantastic work! We are committed to update and improve our training program and help you to stay ahead on the knowledge front!

Logo austria turkish-airlines

We proudly announce 3 winners of our ‘BE UP-TO-DATE & WIN” promotion!

Thanks you ACTS agents for following our call to update your ACTS 2014 certification and to stay up-to-date with your Austria destination and product knowledge! Out of over 120 ACTS agents, we had the pleasure to draw the following three lucky winners:

ACTS-Arabia promotion2014 winners

CONGRATULATIONS TO THE ACTS COMPETITION WINNERS and thanks to everyone for your participation!

Thanks to our partners

Logo acts arabia partner 2014 2

FAM trip 2013 to Austria

We thank all Austrian Certified Travel Specialists for their ongoing support and would like to share a few impressions of this year's ACTS FAM trip to Austria with you:


The trip took place from 25th – 29th October 2013, the Austrian National Tourist Office (ANTO) was delightes to invite a selection of our ACTS graduates to experience Kitzbühel, the luxury edition of Alpine lifestyle, as well as our beautiful capital Vienna.

For more information on the ACTS FAM trip 2013 please click here.

ACTS certificate 2014

By the end of 2013 1.210 agents in the Middle East have successfully graduated since 2008. To ensure everybody stays informed we every year update the content of the courses according to the needs of the Middle Eastern market and will award the annual ACTS certificate 2014 for agents who take the 2014 edition of the our training program.

  • If you are already an Austrian Certified Travel Specialist, have previously received a certificate and wish to receive the ACTS certificate 2013 you have to retake the updated course. It is important that you use the same log in details so we recognize your record.
  • If you are not yet an Austrian Certified Travel Specialist please register at and proceed with the course

Can you and your team afford not to know about Austria?

Arrivals from the Middle Eastern countries to Austria have increased

  • +36,9% last year
  • +85,9% last two years
  • +126,13% last three years

Why take the 2014 ACTS course?

  • Learn more about Austria including its popular destinations for the Middle Eastern Market and get ready for your clients!
  • Receive the special ACTS certificate 2014 after completing the course successfully
  • The online competition is getting bigger, make sure you stay a valuable travel expert asset for your customers!
  • Only graduates from the ACTS course 2014 will enter the draw for the ATCS FAM trip in autumn 2014