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ACTS FAM Trip 2015

acts famtrip 2015 01

We would like to thank all Austrian Certified Travel Specialists for their ongoing support and would like to share a few impressions of this year’s ACTS Fam Trip to Austria with you:

Every year a selection of our ACTS graduates are invited on the annual ACTS FAM trip to Austria. We are now proud to announce our FAM trip 2015 participants and the regions we have selected for them as well as our partnership with LUFTHANSA.
This year’s FAM trip will started on 4th October in INNSBRUCK, the capital of the Alps. We visited the Nordketten Bahnen and had lunch at 2.000 meters above sea level. In the afternoon we strolled around the city. The next day we started with a visit at the newly renovated Swarovski Crystal Worlds.

On day 3 we took a plane with Austrian Airlines from Innsbruck to Vienna. In VIENNA, Austria’s capital city, we visited the famous Schönbrunn palace. On the next day we explored Vienna's city centre, visited the Swarovski flagship store, enjoyed the famous Sacher cake and a lovely evening in a traditional Austrian restaurant. On 9th October everybody returend by Lufthansa.

We were delighted to have the following ACTS agents on this trip:

Company Given name Family name
Abu Dhabi Travel Bureau Aqif Imtiaz Mukadam
Al Jumaiah Travel & Tourism Ahmed Shehata
Al Naboodah Travel Aasma Shaikh
Al Qattan Travel Zara Khurshid
Al Rais Holidays Melanie    Godinho
Al Rostamani Travel & Holidays Lloyd Fernandes
Al Tayer Travel Agency Femina Makwana
BCD Travel Sheena Borres
Dnata Abeer Abdulghaffar
Fursan Travel & Tourism Zaheer Ahmed
Jumbo Travel Gelina Mandal Desabelle
Regency Travel & Tours Portia Ann Villanueva

Once again, the Austrian National Tourist Office would like to thank all our Austrian Certified Travel Specialists for their ongoing efforts and fantastic work! We are committed to update and improve our training program and help you to stay ahead on the knowledge front!

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Join the ACTS training 2016

We are pleased that you would like to discover more about our charming and exciting travel destination by becoming an "Austrian Certified Travel Specialist" (pdf-file).

  • Learn more about Austria including its popular destinations for the Middle Eastern Market and get ready for your clients!
  • Learn how to meet the diversity of your valued customers’ needs by studying our brand new tailor-made itineraries for e.g. families, couples, shopping fans and many more!
  • Receive the special ACTS certificate 2016 after completing the course successfully
  • The online competition is getting bigger; make sure you stay a valuable travel expert asset for your customers and employer!
  • Only graduates from the ACTS course 2016 will enter the draw for the ATCS FAM trip in autumn 2016

We invite you to use this training as the starting point for a successful long-term partnership with us. Learn about Austria in a fun and interactive way, receive valuable marketing tips and earn the designation of "Austrian Certified Travel Specialist".

Preview of exclusive benefits for ACTS agents only:

  • Official annual ACTS certificate
  • Eligibility to use the ACTS Logo
  • Promotion of ACTS Agencies through ANTO (online listing on ANTO website; direct booking requests are referred to ACTS Agencies, listing as Austria Specialists in annual B2C media supplements)
  • More Information: Austria lexicon, ACTS Mailings,…
  • Earn the invitation to our exclusive ACTS Facebook community (graduate before 15. August 2016 to be considered!)
  • Connect with other travel specialist on our ACTS Facebook community!

Can you and your team afford not to know about Austria?

Arrivals from the Middle Eastern countries to Austria have increased

  • +38,6% last year (2015)
  • +56,1% last two years (2014-2015)
  • +92,2% last three years (2013-2015)

Austria Snapshot Adventure

Take fun snapshots on your virtual tour through Austria and share them with your friends!

The Official Game App of the Austrian National Tourist Office enables you to:

  1. Create your personalized avatar with your own face on it
  2. Visit Austrian attractions and take snapshots of yourself in front of them
  3. Share your “holiday” snapshots via email, Facebook, Twitter, What's App, etc
  4. Test your skills when you set off to virtual adventures in Austria in 3 exciting game modes: hiking in Tyrol, boat-riding in Salzburg and waltzing in Vienna
  5. Collect coins to unlock and visit more Austrian attractions and take snapshots there and to unlock new moves for your avatar to pose on your snapshot

The game features a new “facemapping” technology to create your realistic personal avatar, multiple sharing options, exciting mini games and stunning images of Austria’s main tourist destinations and attractions as backgrounds for your personal “holiday” snapshots. New images will be added on a regular basis for even more snapshot fun.

ACTS certificate 2016

By the end of the year 2015, 1.884 agents in the Middle East have successfully graduated since the launch of our training back in 2008. To ensure everybody stays informed, we update the content of the courses every year, always in accordance with the needs of the Middle Eastern market and your clients!

This year is no exception: For the first time you will find tailor-made itineraries for various customer profiles, such as families and couples.

The brand new ACTS certificate 2016 will be awarded to agents who take the 2016 edition of our training program.

  • If you are an Austrian Certified Travel Specialist already, have previously received a certificate and wish to receive the ACTS certificate 2016 you have to retake the updated courses in our ACTS 2nd level Training Center.
  • It is important that you use the same log in details so we recognize your record.
  • Don’t forget to keep your company and contact details up-to-date to ensure that we send the ACTS certificate to the right address and can get in touch with you (in case you win a slot on the Fam Trip 2015 for example)
  • If you are not yet an Austrian Certified Travel Specialist please register and proceed with the course.

Thanks to our partners

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